This Cookies Policy explains how ReplyWise AI ("we," "us," or "our") uses cookies and similar tracking technologies on our website and services. This policy should be read together with our Privacy Policy.
Table of Contents
1. What Are Cookies?
Cookies are small text files that are stored on your device (computer, tablet, or mobile phone) when you visit a website. They help websites recognize your device and remember information about your visit.
Similar Technologies
In addition to cookies, we may use similar technologies such as:
Local Storage: Stores data in your browser with no expiration time
Session Storage: Stores data for the duration of your browser session
Web Beacons: Small graphic images used to track user behavior
Pixels: Tiny transparent images used for analytics and advertising
For simplicity, this policy refers to all these technologies collectively as "cookies."
2. Types of Cookies We Use
We use different types of cookies to provide, protect, and improve our Services:
Essential Cookies (Required)
Necessary for the website to function. Cannot be disabled without breaking core functionality.
Functionality Cookies (Optional)
Remember your preferences and settings to enhance your experience.
Analytics Cookies (Optional)
Help us understand how visitors use our Services so we can improve them.
Advertising Cookies (Not Used)
We do not currently use advertising or marketing cookies that track you across websites.
3. Essential Cookies
These cookies are strictly necessary for the Services to function and cannot be disabled. They are usually set in response to actions you take, such as logging in or filling in forms.
Cookie Name
Purpose
Duration
sb-access-token
Authentication and session management (Supabase)
1 hour
sb-refresh-token
Maintains your login session (Supabase)
30 days
__Secure-next-auth.session-token
Secure session identifier
Session
csrf_token
Cross-Site Request Forgery protection
Session
cookie_consent
Stores your cookie preferences
1 year
Note: Disabling essential cookies will prevent you from using core features of the Services, such as logging in and managing your account.
4. Analytics and Performance Cookies
These cookies help us understand how visitors interact with our Services by collecting and reporting information anonymously. This helps us improve the user experience and identify issues.
These cookies enable enhanced functionality and personalization, such as remembering your preferences and settings. They may be set by us or by third-party providers whose services we use.
Cookie Name
Purpose
Duration
theme_preference
Remembers your dark/light mode preference
1 year
language
Stores your language preference
1 year
dashboard_layout
Remembers your dashboard layout preferences
1 year
timezone
Stores your timezone for displaying dates/times
1 year
If you disable functionality cookies, some features may not work as expected, and you may need to re-enter your preferences each time you visit.
6. Third-Party Cookies
Some cookies are placed by third-party services that appear on our pages. We do not control these cookies and recommend reviewing the third parties' privacy policies.
Third-Party Services
Google Analytics
We use Google Analytics to analyze how users interact with our Services.
You can manage your cookie preferences at any time through our Cookie Preference Center in your account settings. This allows you to:
Accept or reject analytics cookies
Accept or reject functionality cookies
View detailed information about each cookie category
Update your preferences at any time
Important: If you disable or refuse cookies, please note that some parts of the Services may become inaccessible or not function properly.
9. Cookie Consent
When you first visit our website, you will be shown a cookie banner asking for your consent to use non-essential cookies.
EU/UK/Swiss Visitors (GDPR)
If you are visiting from the European Economic Area, UK, or Switzerland:
We will ask for your explicit consent before setting non-essential cookies
You can withdraw your consent at any time
Essential cookies will be set regardless of consent (legally required for service provision)
You can customize which cookie categories to allow
Other Visitors
For visitors from other regions, by continuing to use our Services after seeing the cookie notice, you consent to our use of cookies as described in this policy.
Your Cookie Choices
You can change your cookie preferences at any time by:
Clicking "Cookie Settings" in the footer of our website
Visiting your account Settings page
Adjusting your browser settings
10. Updates to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our business operations. When we make changes:
We will update the "Last Updated" date at the top of this policy
Material changes will be communicated via email or a notice on our website
We may re-request your consent if required by law
We encourage you to review this Cookie Policy periodically to stay informed about how we use cookies.
11. Contact Us
If you have questions or concerns about our use of cookies, please contact us: