Reviews
answered like
you wrote them.
Everything local businesses need to manage their reputation in one place — from collecting more reviews and replying in your own voice, to tracking how customers find you across Google and AI search. Built for owners who run the business, not the marketing team.
Stopped in for dinner last night and the truffle pasta was incredible. Service was friendly without being overbearing — exactly the kind of spot we'll be coming back to.
Built on the idea that every reply matters —
and that yours should sound like you, not a template.
It learns how you write — then writes like you.
Connect your Google profile and we index your past replies to extract tone, length, signature phrases, and emoji habits. Every new draft matches your voice without sounding like a template.
Auto-reply or approve in two seconds.
Let the AI handle replies on its own, or take a quick look from your phone. Either way, every review gets answered — without ever opening a dashboard.
Everything else, included.
Included on every plan, from $35.
Filter by location, brand, or franchise. Bulk-approve when you trust the AI; escalate the 2★ ones to a regional manager. Real multi-location, not enterprise-locked.
See when ChatGPT, Perplexity, and Gemini mention your business — and whose names they get wrong.
Physical NFC cards, branded landing pages, and tap attribution. Customers tap their phone — done. No app, no QR scan.
Schedule review requests after every visit. Auto-resend if no response in 48h.
Drop a snippet on your site. Live 5★ feed, carousel, badge, or wall-of-love.
Topic-level scoring shows what's loved vs. what to fix.
The kind of impact owners notice.
10K+
Reviews managed
95%
Time saved
<2 min
Response time
4.9/5
User rating
Built for every kind of local business.
Each page has industry-specific copy, reviews, and feature mocks. Pick yours.
What owners say after the trial.
“Saved us 10+ hours weekly. Response rate went from 20% to 98%.”
Sarah J.
Restaurant Owner
“The AI responses are so natural, customers can't tell the difference.”
Michael C.
Retail Manager
“Finally, a review platform that doesn't require a sales call to get started. Transparent pricing and it just works.”
David K.
Dental Practice Owner
Questions, answered.
What is 5S Reviews?
5S Reviews is an AI-powered review management platform that helps businesses collect, respond to, and analyze customer reviews. It combines AI response generation, review collection tools (QR codes, drip campaigns, NFC cards), reputation analytics, and team collaboration in one platform.
How does AI review response automation work?
5S Reviews connects to your Google Business Profile and monitors incoming reviews. When a new review arrives, our AI analyzes the content, sentiment, and context, then generates a personalized response that matches your brand voice. You can auto-publish positive review responses or review them before posting.
Which platforms does 5S Reviews support?
Currently Google Business Profile with full API integration — automatic review syncing and AI-powered responses posted directly to Google.
How long does it take to set up?
Most businesses are fully set up in under 5 minutes. Just connect your Google Business Profile, configure your brand voice settings, and you are ready to go. No technical knowledge required.
Can I review responses before they are published?
Yes. You have full control over your workflow. Auto-publish positive reviews, require approval for negative reviews, or manually approve everything. You can also edit any AI-generated response before publishing.
How do review collection tools work?
5S Reviews gives you multiple ways to collect reviews: shareable review links, QR codes for your business, automated email and SMS drip campaigns, and NFC tap-to-review cards. Customers tap, scan, or click and go straight to your Google review page.
Do I get notified when a new review comes in?
Yes. You can get instant alerts via WhatsApp, SMS, or email whenever a new review is posted. Each notification includes the review details and an AI-generated response you can approve with one tap from your phone.
Can I manage multiple locations?
Yes. Pro and higher plans support multiple Google Business Profile locations from one dashboard. Each location gets its own AI voice settings, response rules, and analytics. You can switch between locations or view everything together.
What's included in the free trial?
Every plan includes a 7-day free trial with 10 AI responses, no credit card required. You get full access to all features in your chosen plan tier.
Reply to every review — in your voice.
Try the AI free for 7 days. No credit card. Drafts arrive in WhatsApp from day one.
Start 7-day trialNo credit card · Live in 4 minutes · Cancel anytime