Add customers manually, import CSV, or sync from your CRM.
Choose email, SMS, or both. Customize your message template.
One-time blast or drip sequence with timed follow-ups.
Customers click, leave a review, and your rating grows.
Send the right message at the right time through the right channel.
Send branded review request emails with customizable templates, subject lines, and sender names.
Text message review requests with high open rates. FTC/TCPA compliant with opt-out handling.
Multi-step campaigns with automated follow-ups. Set delays of hours or days between touchpoints.
Import contacts via CSV, add manually, or filter by location. Track who reviewed and who didn't.
Track sent, delivered, opened, and converted. See which campaigns perform best.
Built-in compliance checker flags issues before you send. Includes mandatory opt-out links and disclosure.
| Feature | 5S Campaigns | Asking Manually |
|---|---|---|
| Scale | Send to hundreds at once | One customer at a time |
| Follow-ups | Automatic drip sequences | You have to remember |
| Tracking | Full analytics dashboard | No visibility |
| Compliance | Auto-checked before send | Easy to forget opt-out |
| Time | Set up once, runs itself | Hours per week |
Review request campaigns work for any service-based business.
Depends on your plan. Starter includes 50 SMS + 300 email/month. Pro includes 150 SMS + 1,500 email/month. Premium and Business include more.
Yes. All SMS campaigns include mandatory opt-out links and follow TCPA/CASL guidelines. Our compliance checker flags issues before sending.
Completely. Write your own message, use variables like customer name and business name, or choose from pre-built templates.
A drip campaign sends multiple messages over time. For example: an email on day 1, a reminder on day 3, and a final SMS on day 7. Customers who already reviewed are automatically excluded.
Yes. Import contacts via CSV upload. Map columns to first name, last name, email, phone, and location.
No. Messages come from your business name and look like personal outreach. No "sent by 5S Reviews" branding in the message.