Request Automation

Automate Review Requests

Set it once and forget it. Automated campaigns that request reviews at the perfect moment without any manual work.

Free trial available

5+ hrs

saved weekly on review requests

40%

average response rate

Zero

manual work required

The Manual Review Request Problem

Asking for reviews manually is inefficient and inconsistent.

Forgetting to Ask

Busy running your business, you forget to ask happy customers for reviews. Opportunity lost.

Manual Process

Copy-pasting review links, tracking who you asked, following up. Hours wasted weekly.

Wrong Timing

Asking too early or too late kills response rates. You do not have time to optimize.

Automation Features

Set up once, generate reviews forever.

Trigger-Based Automation

Review requests go out automatically when a job is completed. No manual intervention needed.

Optimal Timing

AI sends requests at the best time. Right after service, during business hours, when engagement is highest.

Multi-Channel

Email, SMS, or both. Reach customers however they prefer to communicate.

Smart Reminders

One gentle follow-up for non-responders. Persistent but not annoying.

Custom Templates

Your branding, your message. Personalized with customer name and service details.

Duplicate Prevention

Never accidentally request a review from the same customer twice. System tracks everything.

How Automated Requests Work

1

Job Completed

You mark a job as done in your system (or it syncs automatically)

2

Request Sent

Customer receives personalized review request via email/SMS

3

One-Click Review

Direct link takes them straight to your Google review page

4

Reminder (If Needed)

Non-responders get one gentle follow-up after 3-5 days

5

Review Posted

Customer leaves review, AI generates a response instantly

"I was spending 5 hours a week manually sending review requests and tracking responses. Now it just happens automatically. I went from 2-3 reviews a month to 15-20."

— HVAC Business Owner

Review Request Automation FAQ

How do review requests get triggered?

Multiple options: Manual triggers from your dashboard, automatic integration with your CRM or job management software, or scheduled campaigns. Most users set up automatic triggers so they never have to think about it.

What integrations are available?

We integrate with popular CRM and job management tools including ServiceTitan, Housecall Pro, Jobber, Salesforce, and more via Zapier. If you use a custom system, our API allows any integration.

Can I customize the review request message?

Absolutely. Use our templates or create your own. You can personalize with customer name, service type, technician name, and more. A/B testing shows which messages perform best.

What about customers who have a bad experience?

You can set up filtering to route potentially unhappy customers to a feedback form first. This gives you a chance to resolve issues before they become public reviews.

How many follow-up reminders should I send?

One is optimal. Our data shows a single reminder converts 15-20% of non-responders without annoying anyone. More than one follow-up sees diminishing returns and potential frustration.

Ready to Automate Your Review Requests?

Stop the manual work. Let automation handle review requests while you focus on your business.

Free trial available