Consistent brand voice across every location. AI-powered responses with corporate control and local customization.
Response rate across all locations
Average response time
Brand voice everywhere
Managing reviews across multiple locations creates unique problems.
Each location responds differently. Some great, some poor, some not at all. Brand voice varies wildly.
Corporate has no idea how locations handle reviews until a crisis hits. No centralized monitoring.
What works for 5 locations breaks at 50. Manual processes do not scale with growth.
Features designed specifically for multi-location businesses.
See all locations in one view. Monitor response rates, ratings, and sentiment across every franchise.
AI maintains your brand guidelines while allowing location-specific personalization.
Corporate approves templates. Location managers can customize within guardrails.
AI generates responses immediately for every location. No review left behind.
Compare locations by response rate, rating trends, and sentiment. Identify top and struggling performers.
Mention specific location details, staff names, and local context automatically.
"We have 45 locations and reviews were chaos. Some managers responded, others ignored them, brand voice was all over the place. 5S Reviews gave us control while letting locations add their personal touch."
— Franchise Operations Director
Each location connects its own Google Business Profile. Corporate gets a master dashboard showing all locations, while location managers see only their own. AI generates responses that include location-specific details while maintaining brand consistency.
Yes. You can set brand guidelines, approved response templates, and forbidden phrases. The AI follows these rules automatically. You can also require corporate approval before responses go live for sensitive reviews.
The system allows customization within guardrails. Franchisees can add personal touches and local context, but the AI ensures they stay within brand guidelines. Corporate can see all responses and intervene if needed.
Absolutely. The franchise dashboard shows rankings by response rate, average rating, rating trend, response time, and sentiment score. You can quickly identify top performers to learn from and struggling locations that need support.
We offer volume pricing for franchises. The per-location cost decreases significantly as you add more locations. Contact us for a custom quote based on your franchise size.
Get consistent, professional responses across every location. Free trial available.
Free trial • Volume pricing available